An industry first for the LCV market; ‘fix, flex or mix’ options to empower customers
Northgate, the UK’s largest light commercial vehicle (LCV) rental company, has launched Northgate Choice, a new portfolio of products enabling customers to have complete control of how they rent and manage their fleets. The new portfolio provides customers with greater levels of choice to plan, rent and pay for their fleets including, for the first time, the options to ‘fix, flex or mix’, all from the same trusted partner.
The Northgate Choice product portfolio includes the existing Northgate Flexible Term Rental (Norflex), a new Northgate Fixed Term Rental (Norfix) for those wanting the peace of mind of predictable long-term costs, and a combination of the two tailored for each individual business. The combined offering provides a balance of scalability and flexibility with cost control, especially when backed by Northgate’s consulting expertise and guidance.
Providing enhanced control and visibility for busy customers, Northgate Choice is complemented by a complete fleet management service. These give business owners and fleet managers oversight of key information including invoicing, vehicle documentation and damage insight, thereby helping them to reduce risk, improve efficiency and minimise costs. Northgate also provides a telematics service, enabling customers to track and manage their vehicle fleet in real-time.
The newly launched portfolio is completed by a new ‘We Buy You Rent’ scheme which enables customers to trade-in their own older vehicles, which have ceased being economical to run, with new rentals.
Northgate Choice is underpinned by Northgate’s unmatched service package including maintenance and breakdown recovery with replacement vehicles where needed, legal maintenance (for example, MOT, Road Fund Licence) and a dedicated account manager. Northgate also has the UK’s widest reach with 73 branches and more than 50 wholly-owned workshops across the country, all helping to keep customers on the road and moving.
“We’ve listened to our customers and backed this knowledge with in-depth research to understand the main challenges of those managing all sizes of fleets. Many businesses are frustrated by established methods of renting vehicles and believe these don’t reflect today’s fast-evolving business needs,” says Northgate managing director, Eddie Aston.
“We’ve learnt that businesses want flexibility, more control, regular payment with no extra costs and no worries over vehicles off the road. But they also want a partnership with a company that understands their need for agility, cost control and, above all, choice. As the UK’s largest LCV rental company we believe it’s our role to forge new ways of working to address these needs.”
Northgate Choice will be rolled out across all 73 branches throughout the UK with immediate effect. For further information and full details of terms and conditions visit northgatevehiclehire.co.uk or contact us today to arrange a call back at your convenience.