EVs better with back-office management systems

Transitioning from an ICE fleet to an electric fleet can be hectic, understandably, which is why having a convenient charging system in place for fleet drivers is even more important.

 

Without an easy-to-use system in place, fleet drivers are likely to feel overwhelmed and deterred from using EVs and this may put businesses off as they look to avoid employee discontent and interruptions to daily business operations.

 

EV charging back-office systems show their value by helping you monitor your EV charging network administration needs in one smooth experience for you and your drivers.

 

Here are a few quickfire benefits of back-office systems you can expect for your business:

 

• On-the-go app for mobile devices
• Energy management capabilities with automated on/off periods for better efficiency, helping to reduce energy bills
• Rapid customer service with remote troubleshooting which delivers real-time data to IT support, helping to minimise downtime

Security and scalability for fleet managers      

 

 

Back-office systems are secure, scalable, and cloud-based, able to deliver real-time data to fleet managers to help manage and operate EV charging infrastructure – a core requirement for operating a successful EV network.

 

So, essentially, they are a fleet manager’s dream, allowing a transparent view of charge point behaviour. Additionally, useful financial features such as charge point tariff scheduling depending on demand allow for better revenue generation along with the ability to potentially have different tariffs for Fleet Drivers (free), company car drivers (discounted) and visitors (full price).

 

Fleet managers are already familiar with telematics, using the technology to record driver hours, mileage, driver behaviour and other useful information. By integrating your telematics system, you can streamline your back-office system to help reduce administrative overload and improve cash flow with a better return on investment.

 

Businesses are actively seeking to better understand their carbon footprint and its impact on the environment to align with the government’s ten-point plan for a greener UK, and fleet managers can utilise the ability to efficiently manage their charge point network(s) to analyse the true effects of their business’ charging infrastructure.

 

 

Let’s talk charge cards

 

 

Charge cards are linked to a company spending account and used by drivers when buying energy for a business vehicle, helping fleet managers to better track spending and business expenses of their grey fleet.

 

Simplicity, convenience, and time-saving (time is money after all) are just a few benefits that charge cards bring to a business. Other positives include:

 

• A quick and convenient way to pay for EV charging
• Increased security and a safer alternative to carrying cash
• Tighter control of business expenses
• Streamline admin processes
• Increased flexibility for recharging across a huge network

 

 

Allstar One Electric

 

Northgate has teamed up with Allstar Business Solutions to provide customers with an electric charging card and access to 1,102 rapid chargers and over 2,966 fast chargers.

 

 

Manage pricing

• Offer different pricing per kWh/Per Minute/Spot pricing, Idle fee, or Fixed start fee, and create different customers/user groups

 

 

Manage availability

• Make charge points private, public or scheduled
• Schedule different kWh pricing at different hours

 

 

Receive overviews

• See charges performed, completed charges, failed charges, users, usage, and charge point status

 

 

Charge point performance

• See who reported it, what the issue is, and the status
• Self-Healing (auto reboot the charge points)

 

 

We can help your Drive to Zero at every stage

 

Northgate’s Drive to Zero hub hosts a complete range of EV transition tools.

 

From helping you choose the right E-LCV from a varied selection of market-best manufacturers through our customer-friendly vehicle finder to discussing charging infrastructure to driver training and advice – wherever you are on your electrification journey we can help your Drive to Zero.